We are Situated in Pune at a strategic location and accessible to Pune and Mumbai corporates and start-ups. Our facility has
- State of the art cameras to video record the participants and capture device interaction
- Mobile device Gesture recording software and sharing the proceedings of test online if required
- Digital Camera (SLR) to shoot detailed and unique expression from the users
- Laptops with IVMS software for recording and storing the camera activity
- Large size TV to view the act remotely by observers or product development team members
- One way viewing screen to observe live test proceeding
- Facility to live stream proceedings for Remote team viewing
Our panel of participants is rich and wide and we cater to your specific User Profile.
- Children of 2 to 6 years – Typical engagement areas could be for e-story app, learning and playful app, games etc.
- Children of 6 to 12 years suitable for mobile games, tablet interaction, LMS applications
- College students with various personas suitable for e-commerce, gaming, music and entertainment apps
- Panel of Mothers, homemakers and working mothers
- Panel of different socio economic profile men
- Panel of senior citizen and study of their online, e-commerce, social sites awareness and consumption
We schedule appointments, receive users consent on form, always have standby participants, compensate participants and under conduct tests under capable moderator for Open Ended Task or Directed Tasks.
- Pilot study is conducted by Umber testing team to study the application and its constrains
- Task are designed and approved in tandem with the client
- Prepare participant when they arrive
- Techniques for getting participants to think aloud and provide valuable feedback
- Practice staying neutral and giving subtle acknowledgments
- Reading non-verbal cues and Managing challenging situations
All the proceedings of video recordings viewed by experts to gather finer nuances of problem and their patterns. Mapping of such reoccurring issues is documented. Severity of each problem type is judged by experts.
The report has usability issues, ergonomic considerations, and graphical representation of emotional journey of the application. Report has various consideration and is an unbiased summery of user testing.
Detailed recording of Usability Tests, video edited recordings of the key findings, detailed document of problems and issues faced by users, heuristic analysis from experts of the domain and finally a recommendation and design direction possibilities, is part of the written document.
We prefer to present our findings in person to all the team members of the said design project. Deliberations and further line of action dawn with our suggestions.